1.1. Liaise with interested parties to find out
if project is working in a way they expected.
Constant liaison is facilitated in order to avoid creating backlogs of
work due to irregular communication. I keep in touch with all parts of the
project and I am open to suggestions as to how to improve the system for end
users. Communication is one of the most important keys to a successful project
and in this case enabled me to speed up development, whilst eliminating
misunderstandings.
1.2. Respond to any problem reports / bug
reports in order to ensure uninterrupted workflow.
My response time to any issues is usually less than an hour. As an example, I had
one bug report from nurses regarding the PHP web interface for the clinical
assessment system: when editing records, some of the previously entered data in
selected record was deleted. It was related to the use of input masks. I investigated
it, located the source of the problem, tested and solved the issue in less than
2 days. This has been the most serious problem to date.
1.3. Revise documentation
This
part is ongoing as I implement changes and tweaks to the IT side of the
project.
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